How to Sign Up and Use Smart Service Stickers – A Step-by-Step Guide for Service Professionals
Published on: July 11, 2025
By Bash, Co-Founder
If you're a heating engineer, electrician, maintenance contractor or anyone responsible for servicing equipment, you already know how important it is to stay organised and keep your customers in the loop. But the old way of scribbling a date and number on a label doesn't really cut it anymore.
Smart Service Stickers are here to change that.
They're simple. They're effective. And best of all, they're built with real trade workflows in mind.
In this guide, we'll walk you through exactly how to sign up and use Smart Service Stickers, from placing your first order to setting up automated customer reminders. It's a practical tutorial made for busy professionals who want results without the fluff.
What Are Smart Service Stickers?
Smart Service Stickers are durable labels with a built-in QR code that link to an online service record for any item of equipment you install, service or inspect. You apply the sticker on the unit and scan it to log what you've done. You can also schedule the next service and trigger reminders that go out to your customer by SMS and email. Every sticker comes with two SMS credits and lifetime email reminders built in.
No special hardware is needed. No app to download. Just a smart way to keep customers informed and your records tidy.
Step-by-Step: How to Get Started
Step 1: Visit the Website and Sign Up
Head to www.smartservicestickers.co.uk
You'll find all the product information and can browse different pack sizes depending on your needs. When you're ready, click through to place your order and you'll be guided to create a free account on the platform where the stickers will be managed.
Signing up takes less than a minute and only requires your name, email and a few basic business details.
Step 2: Place Your First Order
Choose the sticker pack size that works for you. Each pack includes:
- •Smart Service Stickers (each with its own unique QR code)
- •Built-in reminder credits for two SMS messages per sticker
- •Lifetime email reminder access for each customer
- •Instructions to activate and use the stickers
Once your order is complete and your account is confirmed, your stickers will be sent directly to you.
Step 3: Apply the Sticker to the Equipment
After completing a job – whether that's an install, repair or routine service – apply the Smart Service Sticker somewhere clean and visible on the equipment.
Make sure the surface is dry and flat to ensure good adhesion. Most professionals stick it near the serial number or near the control panel for easy visibility during future visits.
The stickers are waterproof, UV resistant and built to last for years.
Step 4: Scan the QR Code and Activate
Use your phone's camera to scan the QR code on the sticker.
It will open a mobile-friendly web portal where you can:
- •Log the installation or service date
- •Enter details of the work completed
- •Upload any supporting documents like a handover certificate or photo
- •Set the next due date for service
- •Add your customer's contact details (email and mobile)
This process takes under two minutes and you only need to do it once.
Step 5: Set the Reminder Schedule
Once the sticker is activated, the system will automatically schedule reminders to be sent to the customer. You can choose:
- •6-month reminder (great for fire alarms, safety checks and water systems)
- •12-month reminder (ideal for boilers, heat pumps and general appliances)
Reminders are sent by SMS and email:
- •2 SMS credits are included with each sticker (for example 6-month and 12-month reminder)
- •Email reminders are free for the life of the sticker
You'll be notified when a reminder is due and the customer will receive a message with your name, business and contact info.
This keeps your name front and centre when they're ready to book again.
Step 6: Update the Service Record on Future Visits
When you return to service the equipment again, simply scan the sticker again and update the log.
You can:
- •Add the new service date
- •Note any issues found or work completed
- •Upload certificates, reports or notes
- •Set the next service date
Over time, this builds a full service history that's accessible with one quick scan. It's useful for homeowners, landlords, property managers and even compliance checks.
Bonus: Upload a Handover Document
One of the most underused but valuable features is the ability to upload documents.
After installing something like a heat pump or fire panel, you can scan the sticker and upload the handover or commissioning form. This makes it easier for both you and the client to access this information later if needed.
It's a great way to add a layer of professionalism without carrying extra paperwork around.
Why Smart Service Stickers Beat Traditional Labels
Let's face it – writing a date with a marker on a basic label can be messy, unreliable and easy to miss. It also puts the burden on the customer to remember when to call you again.
Smart Service Stickers remove that friction:
- •Automated reminders do the chasing for you
- •Service logs are saved in the cloud and can't be lost or faded
- •Documents are stored digitally and accessible from any device
- •Customers are more likely to rebook directly with you
- •You look more organised and tech savvy
- •You reduce admin while increasing repeat business
Who Can Use Smart Service Stickers?
These stickers are designed for any service professional working in trades that involve regular maintenance. That includes:
- •Gas engineers
- •Heating and plumbing contractors
- •Electricians
- •Air conditioning technicians
- •Fire safety engineers
- •Water hygiene professionals
- •Facilities maintenance teams
- •Commercial M&E firms
Whether you're working alone or managing a national team, Smart Service Stickers scale with you.
Common Questions
Do I need a subscription?
No. The stickers work straight out of the pack and include free SMS and email reminders. No subscription is required for core features.
Can customers see the log?
Yes. They can scan the sticker with their phone and see the equipment details and service history that you've logged.
What happens when I run out of SMS credits?
You can top them up through your account, but emails remain free for the life of the sticker.
Is it only for gas appliances?
No. Stickers work on any regularly serviced asset – from air source heat pumps to fire alarms to water softeners.
Can I manage this on my phone?
Yes. Everything is web-based and mobile optimised. No apps needed.
Final Thoughts
Smart Service Stickers are one of those tools that solve a simple but persistent problem in the trades. If you've ever lost repeat work because a customer forgot your name or didn't know when the service was due, this is your fix.
They take less than two minutes to set up and they do a job that would otherwise cost you time and lost revenue.
Whether you're working on boilers in homes or HVAC units across a commercial site, Smart Service Stickers give you a smarter way to stay connected with your work and your clients.
Ready to start?
👉 Head over to www.smartservicestickers.co.uk and get your first pack today.
Ready to Get Started with Smart Service Stickers?
- ✅Automate customer reminders
- ✅Build professional service records
- ✅Increase repeat business