Smart Service Stickers Make a Big Impression at Installer Show 2025 – Everything You Asked and More

First, What Are Smart Service Stickers?

Let’s get this part clear. A Smart Service Sticker is a physical sticker with a QR code. It looks simple, but once placed on a serviced appliance – like a boiler, heat pump, ventilation unit or fire safety system – it becomes your service link.

When the QR code is scanned by a phone, it brings up a secure service page unique to that sticker. This page shows previous visit logs, dates and certificates and can also send service reminders automatically to the customer via SMS or email.

There’s no app to install. No password needed. No clunky software. It just works in the browser on any device.

You place it. You scan it. You manage it online. The customer gets reminders. You stay top of mind when the next service is due.

Why Did It Get So Much Attention at Installer Show?

The Installer Show is the event of the year for heating and renewables in the UK. With so many tools and technologies on display, standing out is not easy.

But Smart Service Stickers did something most products don’t – they solved a clear pain point right away.

People instantly saw how it could help them:

• -Stay connected with customers
• -Avoid missed annual services
• -Look more professional
• -Create repeat business
• -Keep digital records tidy

We were showing how it works in real time and you could see the lightbulb moments in their eyes.

Real Questions and FAQ Straight From the Show

Let’s get into it – the actual questions that visitors to our stand asked, and our clear and simple answers. If you are hearing about Smart Service Stickers for the first time, you might be wondering the same things.

1. Is this only for boilers?

Not at all.
This was probably the most common question. While boilers are a great use case, Smart Service Stickers are designed to go on anything that gets serviced regularly.

Some examples that came up at the show:

• -Heat pumps
• -Fire extinguishers
• -Smoke and fire alarms
• -Electrical boards
• -Ventilation systems
• -Emergency lighting
• -Water filtration units
• -Commercial catering appliances

If you service it on a recurring basis, you can use a sticker.

2. Do I need a subscription to use them?

No subscription required.
Anyone can buy a pack of Smart Service Stickers and start using them right away. You do not need to pay a monthly fee to scan, update records or for your customer to receive reminders.

The core experience is yours from the start:

• -Two SMS reminders included per sticker
• -Unlimited email reminders built in
• -Full access for the customer to view history

There is a pro version available with advanced features like certificate creation, quote and invoice generation and more reminders, but those are optional. The Smart Service Stickers themselves work on their own just fine.

3. How does the reminder system work?

Each sticker comes with two SMS reminders included at activation. You set the service interval – say 12 months or 6 months – and the system takes care of the rest.

For example:

• -If the reminder is for a 6-month cycle, the two SMS messages cover one year
• -If it's an annual reminder, it covers two years
• -Email reminders are unlimited and last for the full life of the sticker

This means even without a subscription, your customer will still get helpful reminders and you remain connected.

4. Do I need an app?

No apps. Ever.
Smart Service Stickers are 100% web-based. The QR code links directly to the unique record in a browser, whether on a smartphone or tablet. You do not need to download anything, and your customers don’t either.

This makes it incredibly accessible and user-friendly for any kind of installer or client.

5. What happens when the SMS reminders run out?

Once the two included SMS credits are used, you can choose to top up your credits if you wish to continue using SMS alongside the free emails. It’s entirely optional.

We’ve kept this system transparent and simple:

• -Each SMS reminder uses 1 credit
• -Email reminders are always free
• -You only top up if and when you need to

It’s designed so you never pay for what you don’t use.

6. What if a customer moves or sells the property?

Each sticker stays with the appliance. The new owner can scan the same code and see the record. You as the installer can update the contact info when needed. This keeps your service log accurate and helps you build continuity no matter who owns the home or business.

7. Can I add certificates or documents?

Yes.
You can upload handover documents, service records or certificates straight to the sticker’s online profile. When the QR code is scanned, the relevant documents can be made visible to the customer if you choose to share them.

It’s a useful way to:

• -Prove your work
• -Show compliance
• -Store documentation
• -Reduce paperwork

It also cuts down calls or emails from clients asking for duplicates.

8. What if I lose the login or forget where the sticker is placed?

Each sticker has a unique code and is tied to your account, which you can access online. If you lose access to your browser or logins, we have a recovery system in place. And since it is browser based, you can log in from any phone or computer at any time.

The Value Installers Walked Away With

The biggest takeaways from those who visited our stand at the Installer Show were about value and retention. We spoke with hundreds of tradespeople who are looking to future-proof their work and grow customer loyalty. Here’s what resonated:

• -Keeping customers informed builds trust
• -Providing reminders gives you a reason to re-engage
• -Staying visible on an appliance helps with repeat work
• -Digital records reduce admin and lost time
• -It only takes seconds to set up

In the trades, it’s often the simplest tools that save the most hassle. Smart Service Stickers proved that in action on the show floor.

Who Else Was Interested?

We also saw strong interest from:

• -Local merchants and trade counters
• -Maintenance firms and property managers
• -Compliance consultants
• -Apprentices and newcomers looking for ways to stay organised

It was great to see just how many people could immediately see how this fits into their workflow or their customer journey.

Final Word from the Show

Smart Service Stickers got a big response for a simple reason – they just make sense.

You stick it on. You scan it. You set the reminder. You stay connected.

There’s nothing to learn. No long setup. No training needed. Just real value for you and your customer in less than a minute.

We’ll be updating our product pages with more examples, more features and walkthroughs based on your feedback. The conversations we had at Installer Show are helping shape the next stage of the platform and that’s something we’re excited to share soon.

Useful Links

• -Buy Smart Service Stickers
• -Workbelt platform – how it all connects
• -Installer Show Highlights and Product Showcase

Ready to Try It?

If you’re a heating engineer, fire safety tech, renewables installer or electrician who wants to spend less time chasing work and more time locking in future jobs – Smart Service Stickers are worth a look.

Stick it once. Stay remembered forever.

Explore more at smartservicestickers.co.uk